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It’s such a perfect set
I purchased the lead only a month ago and I really liked it however, the name of my pet is already fading away
Hi Maria
Thanks for bringing this to our attention. We are always looking for ways to improve so it's important for us to receive all types of feedback - good and bad! Hopefully more of the first one :)
We are sorry to hear that the monogram has already started to fade. I will investigate this with the applicator to ensure it doesn't happen again.
Please let me know how we can make it right. Would you like us to re-stamp it for you? Alternatively we can refund the cost of the monogramming.
I'll await your reply.
Kind regards
Marco
