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Great while it lasted - only 10mths. :(
Thank you for sharing your feedback. We're sorry to hear that your fountain stopped working after only 10 months. We stand by the quality of our products, and we'd like to make things right. Please reach out to our customer support team at so we can help with troubleshooting or explore options for a replacement or warranty claim. Your satisfaction is important to us, and we’re here to assist you.
Easy to set up and to clean. Extremely quiet and looks good. Very happy with this fountain.
This water fountain is great, good quality, quiet, and our bunnies love to drink from it. However, the filtering could be better, and the biggest issue is with cleaning, as this requires entirely removing the pump and attached cable. The power cord should really have a way to disconnect from the pump because many pets like to chew cables and therefore cable protection must be used, this makes it very time consuming every time we need to clean the fountain or change the filter.
Thank you for your feedback! We're happy to hear your bunnies love the fountain. We understand your concerns about cleaning and the power cord and appreciate your suggestion. Your input helps us improve, and we're here if you have any more questions!
My dogs and cat love it! My fussy cat no longer demands I fill the bowl with fresh water after the dogs drink from it. They all drink from the drinking fountain now and I no longer have to keep cleaning water bowls. The fountain is easy to clean and I just set a reminder on my calendar to change the filter every four weeks.
My cats absolutely loved! It’s not very noise, looks like nice and works pretty well! It came with 1 filter set and I read that needs to change it every month, so needs to buy extra filters apart
