If you have any queries or feedback, you can:

• For general product or sales enquiries email us at customercare@modernpet.com.au  
• For after-sales support email us at customercare@modernpet.com.au 
• For wholesale enquiries email us at info@modernpet.com.au
• Call us on 1300 268 060

If your enquiry is related to an existing order, please quote your full name and order number within the subject header of your email.  Providing order details will ensure a prompt response to your query.

Office Opening Hours

Mon - Fri: 9:30am-5pm

Weekends: Closed 

Public Holidays: Closed

Return Address

We have more than one return location. For return instructions, please email us at customercare@modernpet.com.au. You can also view our Returns Policy page for terms and conditions.